Cascading – A Method to Communicate Targets and Progress

[Post by Chuck Krugh, January 27, 2023] One area that I haven’t yet discussed in depth is the cascading nature of the Business Operating System (BOS). One of the strengths of the system is that information moves, or cascades, both down and up in the company, depicted by the blue arched arrows in the model. Read More >

Let’s Solve the Problem

[Post by Chuck Krugh, January 20, 2023] One of the things that you’re likely learning about me is that I don’t waste time. I like to be efficient. I’m probably not alone in thinking this way. I like to be organized and structured as I approach my work. I especially like to make sure that Read More >

Problem Solving – Root Cause and Corrective Actions (RCCA)

[Post by Chuck Krugh, January 13, 2023] A critical component of our Business Operating System (BOS) is problem solving – finding the Root Cause and taking the necessary Corrective Actions to keep the problem from happening again. Practically speaking, it is a process that is used more often than you realize. You use it in Read More >

We’ve Made It Around Once

[Post by Chuck Krugh, January 6, 2023] Welcome back! I hope you have had a great holiday season and that you had some fun, got some rest and enjoyed some quality family time. It’s time to finish our overview of the Business Operating System (BOS). We’ve traveled through one Plan-Do-Check-Act (PCDA) cycle explaining what each Read More >

End of the Year 2022

[Post by Chuck Krugh, December 22, 2022] It’s hard for me to believe that 2022 is quickly coming to an end! Where did this year go?? And I’m in Maine!? When I think back to January, I was seriously considering retirement and what that would mean for me. That led to lots of conversations with Read More >

“ACT” – Make a Change Based on the “CHECK”

[Post by Chuck Krugh, December 19, 2022] Rounding the corner into the last quadrant of our Business Operating System (BOS) – ACT is our last stop in the cycle. As you’ll recall from last week, ACT is preceded by the CHECK step where we checked our results to make sure we are doing what we Read More >

“CHECK” – Did We Do What We Said We Were Going to “DO?”

[Post by Chuck Krugh, December 9, 2022] Continuing the discussion of our Business Operating System (BOS), we now move into the third quadrant of the Plan-Do-Check-Act (PDCA) model: “CHECK.” In this part of the BOS, we measure whether – and how well – we are achieving our operational goals (Safety, Quality, Schedule, Cost) and the Read More >

What to “DO”

[Post by Chuck Krugh, December 2, 2022] I hope everyone had a great Thanksgiving last week and enjoyed some time with family and friends. In my last blog, I talked about the first quadrant of our Business Operating System (BOS), “PLAN,” and the inputs into it: strategy. I also described two ways to look at Read More >

Inputs to the Business Operating System

[Post by Chuck Krugh, November 18, 2022] Two weeks ago I introduced the Business Operating System (BOS). I covered the basics on how it works as we move through one Plan-Do-Check-Act cycle. This week, I want to talk about the primary input into the BOS: Strategy. Strategy means a lot of things to different people. Read More >

Veterans Day

[Post by Chuck Krugh, November 10, 2022] On Veterans Day, we celebrate and remember our brothers and sisters who have served our country in all branches of our military. We especially want to remember those who have fallen in the defense of our country, our families and our way of life. Not everyone answers the Read More >